At Overstitch, we respect your privacy and are committed to protecting the personal information you share with us while using www.overstitch.store.

INFORMATION WE COLLECT

We may collect the following information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping details provided during checkout or account creation.
  • Payment Information: Payments are processed securely through third-party payment gateways. Overstitch does not store or have access to your complete payment details.
  • Usage Data: Information related to browsing activity, device type, and interactions with our website for analytics and improvement purposes.

HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Process, fulfill, and deliver orders.
  • Communicate order updates, service notifications, and promotional offers (you may opt out of marketing communications at any time).
  • Improve website functionality, performance, and user experience.
  • Provide customer support and resolve issues.

INFORMATION SHARING

We do not sell or rent your personal information. Information may be shared only with trusted third-party service providers for:

  • Order fulfillment and logistics
  • Payment processing
  • Marketing communication
  • Website analytics

All third-party access is strictly on a need-to-know basis.

COOKIES & TRACKING

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and improve services. Some cookies may be used for analytics and marketing purposes. You can manage cookie preferences or disable cookies through your browser settings.

DATA SECURITY

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure. However, no online transmission is completely secure, and absolute security cannot be guaranteed.

YOUR RIGHTS

You have the right to:

  • Access, update, or request deletion of your personal information.
  • Withdraw consent for receiving marketing communications.

Certain information may be retained where required by law or for legitimate business purposes.

CHILDREN’S PRIVACY

Our website is not directed to children under 18, and we do not knowingly collect personal information from minors.

INTERNATIONAL DATA

By using our website, you consent to the storage and processing of your personal information in India or other countries as required to provide our services.

POLICY UPDATES

Overstitch reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically to stay informed about how we protect your information.

CONTACT US

For privacy-related concerns or requests, please contact:
Email: care.overstitch@gmail.com